Where We Work
Guiding Hope Counseling and Consulting offers online therapy to teens and adults in Lubbock by secure video, with clinicians licensed in Texas.
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Guiding Growth.
Restoring Hope.
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Lubbock is the hub of the South Plains, home to Texas Tech University and a regional center for health care and agriculture.
In West Texas, the nearest therapist with the right specialty can be hours away. Secure video lets Lubbock residents, including Texas Tech students, work with a clinician who fits.
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In West Texas and the Panhandle, distance is often the biggest barrier. People reach out about anxiety, depression, perinatal struggles, and trauma when the nearest specialist is hours away.
Whatever brings you in, you will be matched with a clinician whose focus fits. Guiding Hope works with teens and adults on anxiety, depression, trauma, grief, life transitions, stress and burnout, relationships, and pregnancy and postpartum mental health, and offers LGBTQIA+ affirming care and therapy in American Sign Language.
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Ashley Gutierrez, LPC-Associate, works with teens, young adults, adults, and couples, specializes in LGBTQIA+ and neurodivergent clients, uses DBT and narrative therapy, is fluent in American Sign Language, and offers daytime, evening, and weekend telehealth.
Dr. Ashley Carroll-Brown, the psychologist who founded Guiding Hope, focuses on anxiety, trauma, and the challenges of pregnancy and postpartum life. She is certified in Trauma Focused Cognitive Behavioral Therapy and is pursuing certification in perinatal mental health.
Odette Gonzalez, LCSW, has sixteen years in the field and specializes in working with women who have experienced trauma, abuse, anxiety, and depression, using a collaborative, trauma-informed approach. She sees teens and adults.
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Guiding Hope is in network with Aetna, Blue Cross Blue Shield, and UnitedHealthcare. Coverage varies from plan to plan, so it is worth confirming your benefits before your first session. If you are out of network, the practice can provide a superbill you may be able to submit for reimbursement.
The first step is a free consultation. It is a short conversation where you can say what is going on, ask how online sessions work, and hear which clinician may be the best fit. There is no obligation, and you do not need to have the right words ready.
Meet the Team
Teens & AdultsAffirming, accessible therapy in spoken English and fluent ASL.
LGBTQIA+ · Neurodivergent · Anxiety · ASL · Deaf & Hard of Hearing · Trauma · Depression · Relationships
Daytime, evening, and weekend availability
Practicing under the supervision of Dr. Bernadette H. Solórzano, PsyD, LPC-S.
AdultsOwner
Compassionate care for trauma, pregnancy, postpartum, and meaningful change.
Anxiety · Pregnancy & Postpartum · Trauma · Depression
Teens & AdultsA grounded space for healing from trauma, abuse, anxiety, and depression.
Trauma · Abuse · Anxiety · Depression · Women's Healing · Grief & Loss · Relationships
Common Questions
Yes. Every session at Guiding Hope is held by secure video, and all of our clinicians are licensed in Texas, so you can meet from anywhere in the state.
Guiding Hope is in network with Aetna, Blue Cross Blue Shield, and UnitedHealthcare. Coverage varies by plan, and superbills are available for out-of-network reimbursement.
You share a little about what is bringing you in, ask any practical questions, and talk through which clinician may fit. It is a conversation, not a commitment.
Please call 911 if you are in immediate danger, or call or text 988 for the Suicide and Crisis Lifeline. Guiding Hope offers scheduled outpatient therapy and is not an emergency service.
A free consultation can help you ask questions, share what you are looking for, and consider whether one of our clinicians feels like a fit.
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