Insurance and Payment
A Clear, Human First Step
Guiding Hope accepts insurance and self-pay, offers a free consultation, and provides online care with licensed and provisionally licensed clinicians.
Book Free Consultation
Guiding Growth.
Restoring Hope.
Coverage Guides
Understand Your Options
Free Consultation
Choose a Time to Talk
Schedule a free consultation to ask questions, share what you are looking for, and explore clinician fit.
Insurance
In-Network Plans
Out-of-network superbills are available. Coverage and benefits vary by plan, so please confirm your specific benefits before beginning services.
How to Begin
- 01
Book a free consultation.
- 02
Share what you are looking for and ask questions about clinician fit.
- 03
Discuss scheduling, insurance or self-pay, and next steps.
Self-Pay
Straightforward Options for Care
Self-pay is welcome. Ask about current self-pay rates during your free consultation.
Provisionally licensed clinicians offer a lower-cost option and practice under named supervision.
Please give at least 48 hours notice to cancel or reschedule. Late cancellations and missed sessions carry a fee.
Check How Payment Would Work
Choose how you plan to pay and we will tell you plainly what that means here. This is a disclosure tool, not an eligibility check, it does not verify your benefits.
PSYPACT Telehealth
Expanded Access With Dr. Ashley Carroll-Brown
PSYPACT applies only to Dr. Ashley Carroll-Brown. Every other Guiding Hope clinician serves Texas clients only. Dr. Ashley is licensed in Texas as Psychologist #36788, active through October 31, 2027, and holds interjurisdictional authority to provide telehealth to residents of the following locations:
Alabama · Arizona · Arkansas · Colorado · Connecticut · Delaware · District of Columbia · Florida · Georgia · Idaho · Illinois · Indiana · Kansas · Kentucky · Maine · Maryland · Michigan · Minnesota · Mississippi · Missouri · Montana · Nebraska · Nevada · New Hampshire · New Jersey · North Carolina · North Dakota · Ohio · Oklahoma · Pennsylvania · Rhode Island · South Carolina · South Dakota · Tennessee · Texas · Utah · Vermont · Virginia · Washington · West Virginia · Wisconsin · Wyoming · Commonwealth of the Northern Mariana Islands
Common Questions
Insurance, Payment, and Getting Started
Which insurance plans are you in network with?
Guiding Hope is in network with Aetna, Blue Cross Blue Shield, and UnitedHealthcare. Coverage and benefits vary by plan, so please confirm your behavioral health benefits with your insurer.
What if my plan is not one of those?
You are still welcome. We can provide a superbill you may submit to your insurer for possible out-of-network reimbursement, and self-pay is welcome. Ask about current rates during your free consultation.
What are the self-pay rates?
Self-pay is welcome. Provisionally licensed clinicians offer a lower-cost option. Ask about current self-pay rates during your free consultation. All sessions are telehealth.
What is a provisionally licensed clinician?
A provisionally licensed clinician is an associate-level therapist who practices under the supervision of a named, independently licensed supervisor. Each associate's profile lists their license number and their supervisor.
Is the consultation really free?
Yes. The consultation is free and is a chance to ask questions, describe what you are looking for, and consider whether a clinician feels like a fit.
What is your cancellation policy?
Please give at least 48 hours notice to cancel or reschedule. Late cancellations and missed sessions carry a fee.
Can you see clients outside Texas?
The Guiding Hope team provides therapy to Texas residents. Dr. Ashley Carroll-Brown additionally holds interjurisdictional authority through PSYPACT to provide telehealth in the participating locations listed on this page.