Insurance and Payment
Out-of-Network Therapy and How Superbills Work
If Guiding Hope is not in network with your plan, you may still be able to get part of the cost of therapy back. A superbill is how.
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01
What a Superbill Is
A superbill is a detailed receipt for therapy sessions. It lists the dates of service, the type of session, the diagnosis and procedure codes your insurer needs, the fee, and your clinician's credentials. You pay the practice directly, then submit the superbill to your insurance company for possible reimbursement.
Guiding Hope provides superbills for clients who are paying out of network.
02
Questions to Ask Your Insurer
Do I have out-of-network outpatient mental health benefits? What is my out-of-network deductible, and how much of it have I met? What percentage do you reimburse after the deductible? Is telehealth covered out of network? How do I submit a superbill, and how long does reimbursement take?
Plans vary widely. Some reimburse a meaningful share, and some reimburse nothing until a large deductible is met.
03
What Sessions Cost
Self-pay is welcome, and provisionally licensed clinicians offer a lower-cost option. Ask about current self-pay rates during your free consultation. The consultation is free.
Guiding Hope is in network with Aetna, Blue Cross Blue Shield, and UnitedHealthcare, so if you have one of those plans you may not need a superbill at all.
Common Questions
Frequently Asked Questions
Do you provide superbills for out-of-network therapy?
Yes. Guiding Hope can provide a superbill that you may submit to your insurer for possible out-of-network reimbursement. Check your plan for its reimbursement rules.
Do you take insurance?
Guiding Hope is in network with Aetna, Blue Cross Blue Shield, and UnitedHealthcare. Coverage varies by plan, and superbills are available for out-of-network reimbursement.
What happens in the free consultation?
You share a little about what is bringing you in, ask any practical questions, and talk through which clinician may fit. It is a conversation, not a commitment.
What if I am in crisis right now?
Please call 911 if you are in immediate danger, or call or text 988 for the Suicide and Crisis Lifeline. Guiding Hope offers scheduled outpatient therapy and is not an emergency service.
You Can Begin With a Conversation
A free consultation can help you ask questions, share what you are looking for, and consider whether one of our clinicians feels like a fit.
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